Privacy Policy – SkyStar96 Casino Australia

SkyStar96 Casino operates in full compliance with data protection laws. This Privacy Policy describes how we collect and use your data. It also outlines your rights as a registered user.

Personal Data Collection

We collect specific information when you register, access your account, or use our services. This data is necessary for user identification, regulatory compliance, and transaction processing. We collect the following data types:

• Full name;
• Residential address;
• Contact information (email address, phone number);
• Proof of identity (passport, driver’s licence, utility bill);
• Transaction history and payment method used;
• Login activity and device information;
• Customer support records.

We use this information to verify your identity and process your transactions. It also helps us to follow anti-fraud protocols and gambling authority requirements.

Purpose of Using Data

We only use your personal data for legitimate purposes. These include account administration, service delivery, and regulatory checks. Our use of data covers:

• Creating and managing your player profile;
• Processing deposits and withdrawals;
• Performing age and identity checks;
• Monitoring for fraudulent activity or misuse;
• Meeting local and international legal requirements;
• Providing account notifications or operational updates.

We do not collect data that we do not need. Every data request has a valid operational or legal purpose.

Data Sharing

We do not sell your personal data. We may share it with specific partners only when needed for service operations. We may share data with:

• Payment service providers;
• Identity verification services;
• Regulatory bodies;
• Fraud prevention platforms;
• Group subsidiaries and related corporate entities.

These parties access your data under strict contractual obligations. They may not use your data outside the assigned task.

Marketing Communications

We will only send you promotional content if you have allowed it in your preferences. No unsolicited emails or SMS will be sent. You may receive:

• Bonus offers;
• Promotions related to your game activity;
• Exclusive tournament invitations;
• Limited-time cashback programs.

You can disable marketing communications anytime through your account settings. The update takes effect immediately.

Cookies and Technical Tracking

SkyStar96 uses cookies to improve functionality and performance. Cookies allow faster login, game tracking, and custom content delivery. Types of cookies in use:

• Session cookies for login state management;
• Preference cookies to store user settings;
• Analytics cookies for internal usage stats;
• Marketing cookies are only for opt-in users.

You can disable cookies through your browser. If disabled, some services may operate with reduced functionality.

Data Storage and Retention

We store your data in encrypted databases. We use firewalls and secure environments for all data traffic and storage.

Key practices:

• All passwords are encrypted.
• Only authorised staff can access personal data.
• Backups follow the scheduled internal protocol.
• Stored data remains within approved jurisdictions.

We retain user data for five years after account closure. This is a legal obligation under anti-money laundering legislation.

User Rights

Every registered user has the right to access, correct, or delete their data.

You may also:

• Request a copy of your personal data;
• Update incorrect or outdated information;
• Object to data use for marketing;
• Close your account permanently.

Submit all requests through your account dashboard or send a direct email to our Data Compliance team.

We respond to most requests within 14 days. For complex requests, we will notify you of expected resolution times.

Regulatory Compliance

SkyStar96 operates under a gaming licence issued in compliance with local regulatory standards. The privacy policy meets all data protection conditions defined under Australian and international gambling frameworks.

Our operation respects:

• Anti-Money Laundering and Counter-Terrorism Financing Act 2006;
• Privacy Act 1988;
• General Data Protection Regulation (GDPR), where applicable.

Any data processing that violates these rules is strictly prohibited by internal protocol.

Contact

If you have concerns about data usage, submit an inquiry to our Compliance Department. You can use the live chat option for immediate assistance. For formal requests, email is required.

Data Protection Team Email: [email protected]

We take every complaint seriously. If you believe your data rights were violated, you may also contact your national data protection authority.

This Privacy Policy remains subject to updates. SkyStar96 reserves the right to revise the policy to comply with new legal obligations or operational changes. Continued use of the website after any update indicates your agreement to the revised terms. Please review this page regularly.